Shareholder Servicing
Shareholder interaction is arguably the most important factor to the success of the fund, a role which is usually underestimated.
Shareholders are looking for quality service and we aim to provide that quality by employing individuals who will interact in a professional and proactive manner.
Our Shareholder Services include:
• Maintenance of the share register or partner capital accounts
• Processing of subscriptions and redemptions and providing confirmations to shareholders
• Reporting net asset values, partnership values and fund performance to investors
• KYC ("Know Your Client") and Anti-Money Laundering checks on investors where required
• Electronic distribution of confirmation and month-end valuation statements to shareholders
• Web access for shareholders/partners to obtain statements and communications
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